‘If They Would Have Had the Right Training’

A trio of stories examines one recent case where police intervention to a mental health crisis ended tragically – and also looks at the growing wave of cities working to create a different kind of response.

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Tuesday, August 6, 2024

By Josh McGhee

Hello again MindSiters,

We’re back with a slightly delayed edition after all the excitement around former president Donald Trump’s appearance at the National Association of Black Journalists Convention last week in Chicago. I was there and it was quite weird; we’ll leave it at that. 

Today, we bring you a trio of stories on an issue that has been a core focus of ours since the launch of MindSite News nearly three years ago: the use of force to respond to people in a mental health crisis. Since 2015, 1,958 people have been killed by police in these situations, according to a database compiled by the Washington Post. 

Our latest investigation examines the death of one young man, killed a year ago in Columbia, Mo., and the grief and outrage of his father who – in a bit of tragic irony – works on a mobile response team helping people experiencing behavioral health crises. 

Columbia doesn’t have a mobile response team but Durham, N.C. does and today we’re also pleased to share the work of our friends at Tradeoffs and the Marshall Project looking at that city’s much-lauded crisis reponse program. A Tradeoffs producer embedded himself in Durham to get an on-the-ground feel for how that program operates.    

The Marshall Project took a look at the uneven efforts to create mobile crisis response teams around the country and came away with some big-picture points:

  • The programs are spreading: there are more than 100 response units across the U.S.
  • Not sending one of these teams could be a civil rights violation: Cities, like Washington D.C., and counties, like Washington County, Oregon, are being sued at the moment.
  • These programs rarely need to call police for backup
  • Programs need more money and more staff to reach full potential

Let’s get into it…


Crisis in Columbia, Missouri

Katuiscia Penette with a tribute to her son, Marquis Rivera. He was shot by police on Aug. 4, 2023 after calling 911 to threaten suicide. Read the full story here.

Months after a breakup with his girlfriend, Marquis Rivera wasn’t in a great spot mentally.

He was contemplating suicide, he told a 911 dispatcher before hanging up. When two officers arrived, Rivera didn’t say much, but meekly admitted his plans to hurt himself. 

One of the officers asked him questions and threatened to involuntarily hospitalize him, but he ultimately left without doing so, and 22-year-old Rivera went back inside his apartment. Six minutes later, he called 911 again. When officers arrived at the apartment complex this time, he was holding a gun and the confrontation ended fatally for Rivera.

“So many gray areas, red flags,” said Rivera’s stepfather, Ralph Edwards, in an emotional interview nearly a year after his son was killed. “If they would have had any kind of sense, (if) they would have had the right training in their own mind to be able to help my son and get him out of the situation that he (was) in, he would be alive today. But that didn’t happen.”

Police departments, public officials and advocates for police reform have long debated how officers should respond to situations like these, which are commonly called “suicide by cop.” 

A study of more than 700 officer-involved shootings conducted in 2009 found that more than a third of incidents stemmed from someone provoking officers to use deadly force. In other studies, the number ranged from 10% to 46%.

The definition for what constitutes “suicide by cop” can be vague, controversial, and used to justify police violence, critics say. The 2009 study also found police killed the suicidal person more than half of the time and injured the person in 40% of encounters. 

For the last six months, reporter Melissa Dai has been digging into what went wrong in the death of Marquis Rivera. For her investigation, she filed public records requests for police call data and investigative files. She also collected video of the encounter and spoke to police and crisis response experts.

What she found was a city that desperately needed an alternative response and set aside almost $2 million in funds to start one – but never got it done.  

Her analysis also found that calls to 911 involving a suicidal person are not uncommon. Of more than 3,300 mental health-related calls to Columbia police in 2021 and 2022, almost half involved people who were potentially suicidal.

Read the full investigation here.


The Fifth Branch

At around 6 p.m. on a sunny evening in August 2022, Durham, N.C., Police Chief Patrice Andrews picked up a call from one of her deputies about a barricade situation involving a man with a history of mental illness.

His family would like him to be hospitalized, but with officers camped outside their home, he has begun making threats. If officers try to come in, he tells officers, he’ll shoot.

The deputy wants to call the SWAT team, but the chief wants to try something different: HEART — the Holistic Empathetic Assistance Response Team, composed of a social worker, an EMT and a peer responder. The Tradeoffs podcast tells us what happened next. Spoiler alert: he survives.

Since 2015, 20% of all people killed by police in the U.S. were experiencing a mental health crisis, according to the Washington Post database. 

In response to these statistics and calls for police reform after high-profile police shootings, cities across the country, including Denver, Houston, Louisville and Albuquerque, launched alternative crisis response programs, where social workers and EMTs – instead of armed officers – respond to at least some of the 911 calls that involve mental illness, addiction and suicidal ideation.

In the new three-part podcast series, The Fifth Branch, Tradeoffs, in partnership with The Marshall Project, takes a deep look at the HEART program and the process that went into   creating it. 

In the first episode, Tradeoffs producer Ryan Levi explores what it took to convince officers in Durham to buy into their new response team – ending a violent encounter peacefully. 

Along the way, we’re introduced to Durham’s Police Chief Patrice Andrews, who wants to reduce the harm police can cause; Ryan Smith, Director of Durham’s Department of Community Safety; a police sergeant in the department and a clinical manager in the Department of Community Safety.

As well-intentioned as the HEART program is, it’s not a panacea. At one point, Smith tells the story of how the program intervened with an unhoused man struggling with mental illness, substance abuse and dental pain. The HEART team begins working to get him a dental appointment and a cell phone. Then he goes to a shelter and responsibility switches to a different provider. A few weeks later, they received his obituary.

“I wondered what if we had held on a little bit longer when he went into the shelter? Here was someone who came in, really wanted the help,” Smith said. “We were getting them on a path. And they’re not here anymore.”

The reality is these handoffs often fail and people land back with HEART. In Durham, 39 people account for 1,201 calls – or 8% of their total calls.

Listen to all three episodes here.


MindSite News on the radio 

Can’t get enough of the voices behind our Fateful Encounters series? Catch up on our radio appearances here.

Until next time,

Josh McGhee


If you or someone you know is in crisis or experiencing suicidal thoughts, call or text 988 to reach the 988 Suicide & Crisis Lifeline and connect in English or Spanish. If you’re a veteran press 1. If you’re deaf or hard of hearing dial 711, then 988. Services are free and available 24/7.


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The name “MindSite News” is used with the express permission of Mindsight Institute, an educational organization offering online learning and in-person workshops in the field of mental health and wellbeing. MindSite News and Mindsight Institute are separate, unaffiliated entities that are aligned in making science accessible and promoting mental health globally.

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Author

Josh McGhee is the Chicago bureau chief of MindSite News and covers the intersection of criminal justice and mental health with an emphasis on public records and data reporting. He previously reported for Injustice Watch, the Chicago Reporter, DNAinfo Chicago and WVON covering criminal justice, courts, policing, race, inequality and politics. He lives on the South Side of Chicago.

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