Chatbot Safety: When Machines Supplant Therapists, What Can go Wrong?
This may be the year when more people turn to chatbots than to human therapists for psychological support and guidance.
Author
Tom lnsel, M.D., a psychiatrist and neuroscientist, has been a national leader in mental health research, policy, and technology. From 2002-2015, Dr. Insel served as Director of the National Institute of Mental Health (NIMH). He co-founded Vanna Health in 2022 and currently serves as Executive Chair. He is the author of the book Healing: Our Path from Mental Illness to Mental Health, published by Penguin Random House.
This may be the year when more people turn to chatbots than to human therapists for psychological support and guidance.
Therapy, the author notes, "isn’t about telling you what you want to hear; it’s about helping you face what you need to hear." Using ChatGPT for therapy, however, is "both engaging and manipulative."
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